Returns & Exchanges
At Homecraft Textiles, we want you to be completely satisfied with your purchase. If your new linens or home accents aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unused, unwashed condition.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location or schedule a home pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned textiles, we will process your refund to the original payment method within 5-7 business days.